NORWAY — Oxford Hills SCORE, in conjunction with the Oxford Hills Chamber of Commerce, will present a free program and discussion, Managing Employees — Best Practices.

The program will be presented from 8 to 9 a.m. Thursday, Dec. 18, at the Norway Town Office, 19 Danforth St.

Hiring and retaining quality employees is a challenge for small businesses. Hiring the right people is a key task, as is successfully managing them once hired. Guiding and directing employees is one thing, but motivating them to be high performance people with a customer-service focus is quite another.

Presenter at the roundtable program will be Erika Douglass, director of human resources at Maine Machine Products Co. and Hoppe Technologies. She is also a member of the board of directors at the Oxford Hills Chamber of Commerce.

Coffee will be available at 7:45 a.m., with the roundtable starting promptly at 8 a.m. Register by calling SCORE at 743-0499; or by email: steven.veasey@scorevolunteer.org