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PublishedJanuary 18, 2020
Maine’s public advocate decries CMP disconnect notices as ‘scare tactic’
Central Maine Power says it is allowed to send the notices to customers with past-due bills, even though it can't shut off their power in the winter without permission from the Public Utilities Commission.
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PublishedJanuary 14, 2020
PUC seeks to counter misinformation about CMP bill payment deferral policy
The Maine Public Utilities Commission has neither ended a policy allowing Central Maine Power customers to defer payment on a portion of disputed bills nor stopped working to resolve complaints.
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PublishedJanuary 12, 2020
CMP customers stunned by PUC staff’s findings
A report concluding that the electric utility's systems were not at fault for extremely high bills has left many of them reeling.
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PublishedJanuary 9, 2020
CMP systems weren’t to blame for shocking bills, report says, but mismanagement led to errors
The Public Utilities Commission staff found CMP mismanaged the billing system's rollout and it made several recommendations, including a rate hike for customers.
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PublishedNovember 21, 2019
CMP sends cold-weather shutoff warnings to dozens of customers who are disputing their bills
Central Maine Power likely won't disconnect anyone this winter, says a company vice president, but the threat of disconnection will remain next spring for customers who ignore CMP's correspondence.
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PublishedJuly 22, 2019
Customer outrage dominates final CMP rate hike hearing
Ratepayers urge public utilities commissioners to delay a rate hike until the utility lives up to its pledge to deal with customers' overbilling complaints.
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PublishedJuly 12, 2019
CMP turns over to Maine regulators 3 additional months of billing
The state's public advocate asked for the documents in connection with an investigation into excessively high electric bills.
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PublishedJune 28, 2019
Ex-Gov. Baldacci, board member of CMP’s parent, says company should make customers whole
The former 2-term Democratic governor says he feels strongly that Central Maine Power should work to reconcile with ratepayers who may have been unfairly over-billed.
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PublishedJune 27, 2019
CMP’s president and owner are named as defendants in lawsuit claiming fraud
Law firms accuse Douglas Herling and Iberdrola of fraud and racketeering, opening the door to higher damages for ratepayers who were overcharged or victims of abusive collection practices.
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PublishedJune 27, 2019
Maine utility regulators agree to more tests of CMP’s billing system
Public Advocate Barry Hobbins, who represents ratepayers' interests in PUC proceedings, wants to look into complaints made by Central Maine Power customers since last spring.
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